On March 10, 1995, Brent R. Tilson was working on tax returns for a client when asked if his CPA firm would consider processing payroll for several hundred physical therapists. That weekend, over a surprise trip to Vegas, the mental wheels began to turn as Brent thought about all the ways companies could benefit from an outside organization helping them manage more than taxes and payroll processing, but benefit administration, compliance and other employee services. Two months later on May 25, 1995, Adminiserve was born.
The late 1990s were filled with trial and error as the company began to make its name and unique services known. From there, the company grew. And grew.
By 2003, the company was consistently ranked as one of Indiana’s and the nation’s fastest-growing companies, garnering recognition from Inc. magazine for three consecutive years as one of the 500 fastest-growing privately held companies in the nation, including ranking 11th in 2001, the highest ranking for an Indiana-based company that year. Brent was an Ernst & Young Entrepreneur of the Year finalist in 2000, 2001 and 2002, and he made the 2000 class of “40 Under 40,” an annual award given by the Indianapolis Business Journal to Indiana’s top young executives.
Throughout the 2000s, Tilson received continued recognition for high growth and entrepreneurial leadership, through acquisition of three competitors and introduction of employee benefit and design services. Tilson moved into its new 20,000-square-foot corporate headquarters – and Tilson Conference Center – in Greenwood, Indiana, in 2008. As part of Tilson’s expansion plans, the company acquired another competitor based in Phoenix, Arizona, in 2012. This office now provides both sales and service to the company’s continuously expanding national client base.
Backed by his company’s experience helping hundreds of businesses navigate the complicated organizational issues they face throughout their life cycle, Brent was invited in 2018 to publish a new book with ForbesBooks called Go Slow to Grow Fast: Keeping Your Company Driving and Thriving in a Fast-Paced, Competitive Business World.
Today, Tilson acts as a champion for small businesses and entrepreneurs on a local and national scale. During his tenure as chairman of the National Association of Professional Employer Organizations (NAPEO), Brent was at the helm for the watershed passage of federal legislation for the industry, and most recently worked closely with legislators on important issues for PEOs and their client businesses as the CARES Act was being passed into law.
Tilson remains motivated by its core values and continues to build upon its strong history by implementing new technology, professional expertise, training and educational programming, as well as stronger vendor relationships and market expansion.
March 10, 1995
The idea for a workforce services company was sparked, thanks to the request and need of one of Brent R. Tilson’s CPA clients.
May 25, 1995
Adminiserve becomes an incorporated business.
September 5, 1995
The business opens its first day at 494 S Emerson, Greenwood. Overlooking the fairway of the 14th hole of the Valle Vista Golf Course.
1995 – 1997
The first years were filled with trial and error as the business began to make its name known. First clients were mostly friends, family and many of BR Tilson & Co’s CPA clients.
Moved to 1499 Windhorst Way in the South Park Business Center and Personnel Management, a publicly traded staffing firm, acquired an interest in the company.
Adminiserve grows at an exponential rate and Brent makes the Indianapolis Business Journal’s “40 Under 40” Class of 2000.
Ernst & Young recognizes Brent as an Entrepreneur of the Year finalist in 2000, 2001 and 2002.
The company is recognized by Inc. Magazine for three consecutive years as one of the 500 fastest-growing privately held companies in the nation, including ranking 11th in 2001, the highest ranking for an Indiana-based company that year.
The business name is changed to Tilson HR. Adding a personal touch to the company reputation and to better reflect its growing list of HR services.
Tilson acquires three competitors, retains their top talent and expands the services of the business. The addition of employee benefits and design services, and human resources helps differentiate Tilson from its competitors, as many focused solely on payroll and accounting.
Tilson develops Quad 4 methodology, which explains the life cycle and performance of a company.
Moves to current 20k foot office space at 1530 American Way, Greenwood, including conference center space for staff and client meetings.
Great recession hits the economy, causing 40% revenue loss as clients struggle to stay afloat. Discipline, hard work, and exemplary work ethic shown by staff helps to retain clients and push through the recovery.
In an effort to increase customer satisfaction and provide excellent service to clients, vendors and internal staff, Tilson begins providing ongoing MAGIC Customer Service Training for all staff.
With recent political leadership change and ongoing technological advancements, a tidal wave of action pulses through the industry. The Affordable Care Act goes into law and Brent becomes an expert and sought-after speaker. His ability to navigate and explain the ACA brought a great deal of new business, driving recognition to a national scale.
Tilson introduces its Management Training Series and HR Survival Training for Supervisors. Focusing on the five (5) major components of managing employees, these seminars for managers and executives identify key functions in an employee’s life cycle and ways to maximize return on investment. Tilson welcomed over 200 participants to the series in its first year, held at the Tilson Conference Center.
Tilson is selected as recipient of the 2011 Pride and Progress Award. The Greater Greenwood Chamber of Commerce presents this award to a Chamber member who reflects a positive, professional image of the greater Greenwood business community through service in the community, service to its clients and physical appearance, whether recently renovated or historically well-maintained.
Acquires AmeriSource HR, LLC, a Phoenix-based Professional Employer Organization. The acquisition allows Tilson to expand its geographic reach and better serve the needs of businesses across the country.
The National Association of Professional Employer Organizations (NAPEO) elects Brent Tilson as board chairman. Tilson expands into untapped markets and expands nationwide.
Brent Tilson serves on the Greenwood Redevelopment Commission as President.
Tilson encourages a healthier work-life balance for its clients and their employees by offering a new travel planning service through a partnership with Tilson Travel.
In partnership with the Greater Greenwood Chamber, Brent Tilson helps form Greenhouse, a learning hub for company owners, thought leaders, innovators and entrepreneurs, and serves as its entrepreneur in residence.
Backed by Tilson’s experience helping hundreds of businesses navigate the complicated organizational issues they face throughout their life cycle, Brent Tilson was invited to publish a new book with ForbesBooks called Go Slow to Grow Fast: Keeping Your Company Driving and Thriving in a Fast-Paced, Competitive Business World.
Tilson introduces a new and improved Online HR Portal platform for its clients which delivers all the capabilities businesses need for HR management, including payroll, compliance, hiring, onboarding and more, combined with services and advice from its team of experts.
The City of Greenwood and the Greenwood VFW 5864 award Brent Tilson the Outstanding Citizen of the Year.
Tilson announces new toolkits, checklists, and guides related to HR, compliance, and the workplace to keep clients on top of emerging news and solutions for the success of their business. These new resources are most appreciated by clients during the COVID-19 pandemic as resources include guidance on FFCRA, CARES Act, PPP loans, as well as compliance considerations for employers, sample letters to staff, and return to work guides and posters.
Brent works diligently alongside a small group of PEO professionals with the Treasury Department and the SBA to ensure PEO clients would have access to the PPP loans. They were successful to that end as they updated the application language and provided instructions in the Interim Final Regulation on what documentation could be provided.
Tilson launches its brand-new client referral partner program, which compensates clients up to $5,000 when a business they refer becomes a Tilson client.
Hosts the Greenwood community Fourth of July fireworks in dedication to the residents, who have fought the coronavirus pandemic together, and to celebrate ongoing independence.
Tilson replaces its current EzHire portal with its next generation Tilson Onboarding Portal, which features a clean look, new capabilities and streamlined step-by-step process to onboarding new hires.
Tilson remains motivated by its core values and continues to build upon its strong history by implementing new technology, professional expertise, training and educational programming. The cornerstone of its corporate mission is to enhance the value of your business by maximizing the effectiveness of your employees.