Are you a Tilson Client or Employee?

If you are a Tilson customer and need assistance, many of your questions can be answered by logging into your Online HR Portal. Within your portal, you will find Important Updates and Messages, as well as information regarding your paycheck, timecard, benefits, taxes and more!

*Open Enrollment Questions? Check out your Online HR Portal for Important Updates, as well as our Employee Benefits Resources webpage. For additional support, contact us via LiveChat, call us at 317-885-3838 (Ext. 4), or email

If you still need assistance, a member of our customer service team is more than happy to help! Here’s how you may reach out:

Live Chat
Connect with a live chat agent.

See the bottom right-hand corner of our website. 8 a.m. – 5p.m. EST | Monday – Friday

Call us at (317) 885-3838.

8 a.m. – 5p.m. EST | Monday – Friday

Contact Form
Send us a message.

Responses may take up to 48 hours, Monday – Friday

Contact Form


Contact Customer Service

*Please note: form responses may take up to 48 hours M-F.

If you are reaching out during normal business hours, please use our Live Chat feature found on the bottom right-hand corner of our website to receive a more timely response. Thank you.